Terms & Conditions for DANA and QRIS
These Terms & Conditions apply when you open, use or close an account with us. They cover accurate account details, phone verification, wallet ownership, acceptable access and the steps we take when a payment or identity check needs clarification. DANA, OVO, GoPay, QRIS, bank transfer and
-
1
virtual account activity must match the account details you provide, so keep receipts and reference numbers until a transaction is complete. We may pause an account action while checking an unusual wallet status or correcting an account mismatch. Access depends on local law and is available
-
2
where local law permits; you are responsible for checking that your use is allowed in your location. The current policy text on this page applies to your account, while a material change will be shown through the account or support path before it takes effect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.